Frequently askedquestions
Whatis the return policy?
Our goal is for every customer to be totally satisfied with their purchase.
RETURNS
We offer a 30-day free returns for a store credit.
For a full refund to the original payment method, a $15 shipping and handling fee will apply. Please note that all shipping fees are non-refundable.
Final sale items are also non-refundable.
Products must be unused, in the original condition and packaging. We reserve the right to refuse returns that show any signs of wear.
EXCHANGES
We offer exchanges within 30 days of delivery. For exchange, please initiate contact within 14 days of delivery.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information.
Delivery time.
- Processing: Orders ship within 1–3 business days after payment.
- Standard Delivery Times:
- North America: 8–15 days
- Europe: 5–15 days
- Asia: 3–15 days
- Middle East: 7–15 days
- Oceania: 8–15 days
- Africa: 10–30 days
- South America: 12–40 days
- Express shipping available upon request (contact Customer Service).
- Delivery times are estimates only.
About Bracelet & Anklet Sizing
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
- Women’s Bracelet: 16–18 cm inner circumference
- Men’s Bracelet: 18–21 cm inner circumference
- Anklet: 22–27 cm inner circumference
How to measure:
Wrap a soft tape snugly around your wrist or ankle. For a comfortable fit, add 1–2 cm.
Note
Our pieces are designed to be worn with ease and intention. When in doubt between two sizes, we recommend choosing the slightly larger option for everyday comfort and movement.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
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